Can basket contents change?
Specific makers and brands may vary with season, freshness and availability. If a substitution is necessary, we select an item of equal or greater value that preserves the quality, character and stated requirements of the basket.
Do you support allergy and dietary requirements?
Tell us before ordering. We will explain what can be accommodated and where cross-contact cannot be ruled out.
Does every basket contain alcohol?
No. Alcohol-free and food-free choices are clearly labelled, and our team can recommend an appropriate collection.
Can I add a personal message?
Yes. Add your message at checkout; prices are not included inside the gift.
How long does preparation take?
Each basket is assembled to order. Please allow approximately 3–4 business days before dispatch, in addition to the delivery estimate shown at checkout.
Will I receive the exact brands shown?
Usually, but individual makers and brands may change with season, freshness and availability. Any replacement will be of equal or greater value and selected to preserve the basket’s character.
Can I send the basket directly to the recipient?
Yes. Enter the recipient’s delivery address during checkout and add your personal message. No prices are included inside the gift.
Which gifts are best for longer-distance delivery?
Our home, keepsake and selected wellness collections contain longer-lasting items such as linens, olive wood, ceramics, soaps, sponges and mati keepsakes.
Can you prepare a food-free or alcohol-free gift?
Yes. Choose an appropriate collection or contact us before ordering so we can recommend the best option.